When you need help with your Comcast service, you want to get the best results from your customer assistance. The following tips will help you get the most out of your customer ser...Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance. r/Comcast_Xfinity.Good morning, @user_40d535.I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center.Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance. r/Comcast_Xfinity.You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options.Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Method #1: Return Modem With a UPS Prepaid Shipping Label. Log in to your Xfinity account and open the “Equipment Return” page. Choose “Modem” as the device you want to return, then click …Visit us at an Xfinity Store or Comcast Service Center. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting https://comca.st/3v4RV1u. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from …Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the …After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Aug 28, 2021 · That's a great question! We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Returning Your Equipment If you’re not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring your equipment to a UPS Store or Xfinity Store. Back to Top. During Your Move Stay connected during your move with access to millions of Xfinity WiFi hotspots.Returning old equipment Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on …Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”. Submit and follow the on-screen ... When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Dec 18, 2023 · Hi, @user_a37dh6!Happy Monday to you. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. We are the perfect place to go for help. Jun 21, 2023 · I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ... Our team can most definitely take a further look at this issue. • Type ""Xfinity Support"" in the ""To:"" line and select ""Xfinity Support"" from the drop-down list which appears. The ""Xfinity Support"" graphic replaces the ""To:"" line". @XfinityDemitrius OK, I just sent a new message to "Xfinity Support" in Peer to Peer. I cancelled my ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical …Sep 8, 2023 ... You can still take it to an UPS store and have them box it and send it back. Make sure you get a receipt for it.You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.Returning Xfinity equipment is a simple and straightforward process. You can return your equipment through UPS or in-store at an Xfinity location. Initiate the return process as soon as possible to avoid any delays or fees. Make sure to include all necessary components and use the original packaging for a successful return.Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a...Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?Returning my equipment. U. user_8ad390. 1 Message. Friday, September 8th, 2023 6:12 PM. Returning my equipment. ... Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0. 0. Again +55 more.Hello, I have recently closed my Xfinity account and am receiving text messages about returning equipment within 30 days? I used all my own modem and router during service and never received any Xfinity equipment so I don't know what items these messages are referring to.Sep 30, 2023 ... XfinityKrista ... Hello @user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS ...Nov 21, 2017 · OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. 1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …Returning Comcast equipment can be a straightforward process if you follow the steps outlined in this guide. Start by reviewing Comcast’s return policy to be aware of any fees and requirements. Then, gather all the equipment you need to return before initiating the return process by contacting Comcast. Make sure to package and …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Return equipment. U. user_960ba4. Visitor. 11Messages. Tuesday, February 20th, 2024 7:07 PM. Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router.You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.Returning Comcast Getting Started Kit Equipment You have options for returning equipment to Comcast: The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. In light of COVID-19 travel and safety concerns, we're making returning your equipment even easier with …Oct 28, 2023 · Return all Xfinity equipment (modem, router, cable box) within 10 days of cancellation to avoid any fees or charges. If you don’t return the equipment, Xfinity may charge you a non-return fee of up to $500. However, if you own the equipment, you can keep it or choose to return it for recycling or disposal. 944 Messages. 3 years ago. Good morning @andreapt and thank you for reaching out to our Digital Care Team on our Forums page with your billing concerns. We'd be happy to review your account to see if we are able to provide any refund or credit, rest assured you're in good hands today! For security purposes, to better assist, can you …Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.XfinityGet the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. 4401 N. Clarendon Road. Chicago , IL 60640. Xfinity Store by Comcast Branded Partner. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your IL Xfinity Store by Comcast at 1255 W North Ave. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...Sep 8, 2023 ... You can still take it to an UPS store and have them box it and send it back. Make sure you get a receipt for it.They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron. theninjam0m • 1 yr. ago. Thanks for the link. However, I cannot get past number 2 on the ...3445 N Federal Hwy. Pompano Beach , FL 33064. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 1550 North Federal Highway. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Get Directions. 3943 South Jog. Greenacres , FL 33467. Xfinity Store by Comcast Branded Partner. Open today until 8:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 5300 Donald Ross Road. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Sep 9, 2023 · Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not. May 16, 2022 ... You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go ...Sep 9, 2023 · Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not. Returning equipment. I had my service disconnected and can't find a good way to return my cable box. The website doesn't show any equipment when I login (I called and an agent tried too). I was told to return it to the nearest store (an hours drive away), or to call UPS (they won't pick it up without a shipping label). ... Official Employees ...Oct 13, 2022 · Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ... Feb 16, 2023 ... You can visit https://www.xfinity.com/support/articles/returning-your-equipment to get more information on how to complete the process but by ...I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local municipality mandates. Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Anyone can return equipment for you and you can always remove equipment whenever you want. CCChristinaS. • 3 yr. ago. Hi, u/MasterAndOverlord. You definitely do have the option to rent our equipment short term then use your own modem. The only thing I'd make sure is, when you do move the modem to your new account that it's removed by us off ...To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …Mar 16, 2023 ... We do provide a few quick and convenient ways to return the equipment such as visiting a local Xfinity Store, local UPS Store (Package and Ship ...1.2K Messages. 13 days ago. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.Returning equipment. How do I return equipment when there’s no store in my area I need a printout tag for the equipment so when I take it to UPS. Question. •. …Xfinity You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Nov 5, 2015 ... Answer: Comcast isn't trying to scam you, but it could be more helpful in trying to resolve this. The company has a right to get its equipment ...Hello @user_72096c, thanks for reaching out for help with your equipment return. You can return equipment before an account is canceled. This can be done via UPS, or visiting a local Xfinity retail store.
View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. . Hairstyles for sisterlocks hair
Moving and bringing your Xfinity Home service with you to your new address? Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.1.2K Messages. 13 days ago. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.Therefore, we asked my husband's cousin to return the internet/cable equipment in a local Xfinity Center within that week since we don't have a chance to do it at that time. We came back to CT after 3 wks & since then we thought everything is all set with Xfinity until we recently received a bill amounting to $350 as a charge for the …Jul 5, 2022 · You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options. When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...May 12, 2022 · Returning equipment. I recently upgraded my modem and need to return the old one. However, in My Account the website only offers the option to return the new equipment, not the old, disconnected one I really need to return. I took the modem to the Xfinity store at River City but found it empty and closed, although the website still shows it as ... To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4..